| Forums/ The 7th Continent/ Equipment and After Sales3 posts |
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Posted
Hello team,
I finally received my copy of this fantastic game but unfortunately my pack of sleeves are missing in the box (but appeared on the delivery content page) . Secondly, both of my main boxes have 2 corners embossed. Because of the heavy load of the package, all the bubbles on the bottom were deflated and the package himself was damaged. Next time try to put a thicker board box for the package and more bubbles in the bottom at least (or better a high density foam). Take example in gkoomhaven package 😠. So, can you provide me the missing sleeves and eventually replacing at least the black lead of the main box? Thank you for your understanding. I can provide you photos with the damages and the failed bubble protection if needed. Best regards, Gabriel DOSPINESCU Posted
Sounds like you should write the after-sales service instead of a forum post no one at the company will see.
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| Forums/ The 7th Continent/ Equipment and After Sales3 posts |
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