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cracked neoprene mat

Forums/ The 7th Continent/ Equipment and After Sales6 messages
64x64
Posté
#1
Has anyone else experienced cracking over time on in their neoprene mat? What is the warranty on the mat?
64x64
Posté
#2
Hello,
On my mat, I have no defects that have appeared over time. And even, thanks to its storage rolled up in a tube, the marks due to folding in the delivery box have disappeared.
Wouldn't you have left the mat in particular conditions, in direct sunlight (for example)?

I don't think there is any guarantee after such a long delay, but for information, you have to use the support form (link at the bottom of the page).
https://the7thcontinent.seriouspoulp.com/en/after_sales/
resource_fire Firebird resource_fire (ma ludothèque)
T7Continent : icon_succes DV, OG, LG --- icon_curse SI, [CD+SI] --- icon_success-left Histoire, Pénitence, Funéraille --- card_type_temporary_event [SI+TS]
T7Citadel : card_type_temporary_event
64x64
Posté
#3
I'm having the same problem with my 7th Continent playmat. I thought neoprene playmats were more durable than this. I'm surprised and disappointed by the low quality of this product.
64x64
Posté
#4
I don’t use this mat very often. It’s stored rolled up properly in a vinyl roll organizer along with my other playmats (Golem, Enchanters, Heroes of Tenefyr, etc.) and kept in a dedicated game room, so the environmental conditions are excellent. Despite that, this is the only mat showing any issues. It’s not deteriorating in a traditional sense, but there are hardened spots—initially around the edges, and now appearing in other areas—that have become quite stiff and are starting to crumble.

I haven't pulled the Citadel mat out of the sealed box yet (Schrödinger's cat situation dizzy).

Guess $19 isn't the end of the world, but didn't expect it.
Forums/ The 7th Continent/ Equipment and After Sales6 messages
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