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cracked neoprene mat

Forums/ The 7th Continent/ Equipment and After Sales4 messages
64x64
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#1
Has anyone else experienced cracking over time on in their neoprene mat? What is the warranty on the mat?
64x64
Posté
#2
Hello,
On my mat, I have no defects that have appeared over time. And even, thanks to its storage rolled up in a tube, the marks due to folding in the delivery box have disappeared.
Wouldn't you have left the mat in particular conditions, in direct sunlight (for example)?

I don't think there is any guarantee after such a long delay, but for information, you have to use the support form (link at the bottom of the page).
https://the7thcontinent.seriouspoulp.com/en/after_sales/
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64x64
Posté
#3
I'm having the same problem with my 7th Continent playmat. I thought neoprene playmats were more durable than this. I'm surprised and disappointed by the low quality of this product.
Forums/ The 7th Continent/ Equipment and After Sales4 messages
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